phone 888-439-0479

Our Staff

Connie Phillips

Connie Connie founded CPI in 1986, but her background in the insurance industry began as a teenager working in an agency in Southern Maryland. With over 40 years of experience in the field, her personal standards of honesty, integrity, respect, accountability and responsibility shape the core values at CPI. Connie is married to her best friend, Karl Brink.

Karl Brink
Vice-President, Office Manager, Client Services

Karl Brink Karl brings a wealth of experience to CPI, including 35 years in the field of engineering, so he knows what to look for when evaluating properties for insurance coverage. He’s been with CPI since 2000, and is married to Connie Phillips, the love of his life.

Erica Conner
Account Executive, Business

Erica Conner Erica earned her Property & Casualty license in 2013 and her CISR designation in 2014. She is excited to be working at CPI where she can put her customer service and insurance experience to use for a locally established agency with a wonderful reputation. Erica is passionate about customer service and creating an engaging and positive experience for our clients. In her downtime, she enjoys knitting, cooking and yoga.

Lisa Bilmanis
Account Executive, Condominium/HOA

Lisa Bilmanis Lisa brought a dozen years of insurance experience with her when she joined CPI in 2014. Although she grew up near the Outer Banks, Lisa loves the mountains. She admits to being a bit of a computer geek, and enjoys time with her family, working on home improvement projects and horseback riding.

Stacy Reb
Account Executive, Personal

Stacy Reb Stacy has worked in the insurance industry since 1989. She joined CPI in 2008 and, as a “people person,” finds great satisfaction in working with her clients. In her free time, Stacy rides motorcycles and plays softball. She also has a heart for the elderly and is a faithful volunteer at a local senior home. Her Southern accent is a mix of Mississippi and Louisiana.

Wendy Mendez
Account Executive, Business, Hispanic Service

Wendy Mendez Fluent in both written and spoken Spanish, Wendy joined CPI in 2007 as a receptionist. She earned her license in casualty and property and now serves as an account executive. Wendy and her husband have two children, and enjoy traveling to visit her family in El Salvador. She loves the friendly atmosphere at CPI and the opportunity to help clients with their insurance needs.

Yennyfer (Jennifer) Rios
Account Executive, Health, Hispanic Service

Yennyfer Rios Yennyfer joined CPI in 2013 and is often the first voice you hear when you call the office. A native of Miami, Florida, she speaks Spanish and stays in touch with family members in Nicaragua. She enjoys taking her girls shopping and relaxing by the pool in warmer weather. When asked what she likes most about CPI, Yennyfer replied, “interacting with clients… and Connie and Karl.”

George Callan

George Callan In the early 1990’s, George kept hearing recommendations for Connie Phillips Insurance. Dissatisfied with his own insurance agent, George visited CPI and was impressed by the level of personal care he received. Over 20 years later, he now serves CPI as a part-time graphics designer, software trainer and marketing/website advisor.